NewsChannel 5's chief investigative reporter Phil Williams said 911 workers across the Midstate do a heroic job every day under incredibly stressful conditions, but when a Nashville woman faced a violent domestic situation back in February the system failed.This seems like a very high priority type 911 call to me, a call that would prompt an immediate response.
"I'm like looking out the window for him, and I don't see him," Sheila Jones recalled.
Her call for help began when an angry ex-boyfriend barged into her house.
Sheila's first call was recorded at Metro Nashville's 911 Center at 2:08 p.m.
Sheila to 911: "Get the police here now. My life is threatened. Please God. Please God. Please God. Get me police over now. He's got a knife on me. My life threatened."
As they say, "When seconds count, the police are only minutes away".
Well... not this time.
After getting her ex boyfriend out of the house, and several calls to 911, she learns the truth of the matter.
Two-and-half-hours into the ordeal Sheila called again. This time, she was told there was no one assigned to answer her call.And then comes the worst of it.
Sheila: "Nobody's coming out here?"
911: "Yes, ma'am. As soon as the sergeant gets an officer available, he's gonna send somebody out there."
Sheila: "What, do y'all want him to kill me - so you can put yellow tape around me and say we got there just for the death? Is that it? I don't understand."
The worse part was what Sheila had not heard. The worst part was what the 911 call taker said after Sheila hung up the phone.911 is a good tool, but if you depend solely upon others for your security, those others just may not give a s**t about you either. Your life and your family's well being are your responsibility, accept that responsibility and learn to use the necessary tools to provide for your security.
Sheila: "I'm scared to even leave out my f***ing house."
911: "OK, ma'am, I updated the call. We'll get somebody there as soon as possible."
Sheila: [Hangs up.]
911: "I really just don't give a s**t what happens to you."
H/T to the War on Guns